[earthling8118]

3% isn't that low when you consider how many people there are.

[brnt]

This.

I wish we didn't only measure (and pay for) five nines+ uptime, but also support. Remember how annoyingly often just 99.9% uptime means you're out of business?

[neglesaks]

Oh, I agree, but some corporate spreadsheet jockey may not think that 3% sounds like much.