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by AlbertCory 855 days ago
IANAL, but AFAIK you can't disclaim liability that you actually have. I'd love to hear an actual lawyer who knows (not a know-it-all amateur) declaim on this, but:

A Ferris Wheel operator cannot make you sign a disclaimer that they're not responsible if it collapses and kills you. Or rather, they can, but it will not hold up in court.

Similarly, you can say in your manual, "We're not responsible for anything we say here" but you still are.

I don't know about chatbots, but I'd expect that judges will look for other precedents that are analogous.

1 comments

Personal anecdote: A few years back I left my car at a dealership for some warranty work that was going to take a few days. It has a soft top and they left it in their gated lot overnight, where it got broken into (slashed the top, ripped open the glove box, stole a cheap machete I got from a white elephant exchange). They claimed that they weren't liable at all since I signed a waiver and should go through my own insurance. After a little push back, they caved and covered it under their insurance like they should have from the beginning. I don't go to that dealership for anything anymore, for that and other reasons.