[grotorea]

> 27. Air Canada argues it cannot be held liable for information provided by one of its agents, servants, or representatives – including a chatbot. It does not explain why it believes that is the case. In effect, Air Canada suggests the chatbot is a separate legal entity that is responsible for its own actions. This is a remarkable submission. While a chatbot has an interactive component, it is still just a part of Air Canada’s website. It should be obvious to Air Canada that it is responsible for all the information on its website. It makes no difference whether the information comes from a static page or a chatbot. > https://www.canlii.org/en/bc/bccrt/doc/2024/2024bccrt149/202...

Real legal comedy. Since this was in small claims court maybe it was an amateur on Air Canada's side?