[alsetmusic]

My father died in hospice the night before a flight to see him. I missed the flight because there was no longer any reason to get to the airport before dawn. I called to reschedule a few hours later.

The human on the other end rescheduled and gave me a bereavement rate. She told me it was less money, but didn't mention the reason. I didn't put that together until later. She just helped me out because she had compassion.

I am too cynical to think that an AI controlled by a corporation will do this.