[dryanau]

> This day and age, the knowledge is at our fingertips.

I don't feel this way at all. I don't know how to access information about products that I know to be unbiased. I can certainly find comparison websites and blog posts, some of which I'm sure are unbiased, but it's not clear to be how to reliably ascertain which is which.

[quatrefoil]

Have you honestly tried?

Product reviews were never the right place to look, because they don't get published after 10 years of use. But unlike in the 1970s, 1980s, or 1990s, you are one search away from appliance repairman forums that lay it bare.

I confess to not having done this when I first bought my LG appliances, but that's on me. And then when they broke and I called a number of SF Bay Area appliance repair shops and they all said "we don't touch LG", I had an epiphany.

[larsrc]

I always try to research my appliance purchases, but longevity info is decidedly not at my fingertips. Had not considered appliance repairman forums, that's a nice idea (until it gets commonly known and then abused).

[account42]

I'm also not sure how much the repairment knowledge will help besides information about general brand quality. By the time some appliance makes the repair rounds it is probably no longer for sale because it has been replaced by a newer model that may be better or worse.

[bryanrasmussen]

although my new business spams appliance repairman forums with bogus information to drive up value of crap products sounds like a surefire service to sell Samsung etc. perhaps these forums being mainly old school internet would be better protected against this kind of abuse than say Facebook or other engagement algorithm gameable sites.