[summerlight]

To prevent a bad PR like this? When it goes viral, most customer supports escalate it to a higher level then they just eventually cancel the bill.

[JCharante]

What bad PR? This is just a kid who can't read and thinks they can process 2PB of data for absolutely free. No GCP customer will care.

[IshKebab]

Google does not care about bad PR like this. It doesn't affect their biggest customers.