[neilv]

> They likely saw a button like this in the "App Centre", which gave them some confidence in the application. [...] Furthermore the title of the Snapcraft web frontend says "Snaps are containerised software packages that are simple to create and install. They auto-update and are safe to run."

Sounds like assurances made by UX and Marketing, which engineering might've been able to tell them they can't make.

If it ends up costing them $490K plus legal fees, that's still a relatively inexpensive way to learn this lesson.

[loloquwowndueo]

You assume sales and marketing listen to engineering. At Canonical, they do not.

Source: I’m a former Canonical employee.

[ElijahLynn]

However, the app is already installed on many other devices, and likely affected many others too.