[happylion0801]

Signed up from an Asian country and during signup they asked me to upload a passport copy page.

I thought that was weird (I mean no other cloud provider asked for it but okay). I uploaded anyway because I thought it’s in EU so they at least have better privacy laws so they may end up deleting it later from their systems but I immediately got rejected. Not sure why no reason specified. So now they have my passport copy page without me having an account.

Oh well, seems like either they have an overly aggressive spam filter that gets false positives or they don’t really like accepting signups from Asia

[deltaknight]

I had a similar experience very recently (albeit within Europe). Did you try their manual verification process? It was available to me after two failed automatic attempts, and it basically had me send an email to Hetzner support asking if they needed any more information. I got approved manually the very next morning.

Maybe not the most customer-friendly experience, but I figure half an hour of signup weirdness is okay for a solid after-signup service in the long term, especially as that half an hour is likely to deter a decent chunk of fraud.

[lofties]

Had the same experience. Contacted support for manual verification, was online the next day with Hetzner. Machine has been running without interruption for a year now.

[EVa5I7bHFq9mnYK]

Same story from the US. I think they mostly worry that you are trying to avoid paying VAT.

[lakomen]

Hetzner is pretty hostile towards foreigners.

And don't you dare suggest in their forum that foreign tech is better than German, instaban.

Fuck Hetzner

[lukan]

I can see a possible scenario, in where rather your general attitude might have been the problem.

[Shorel]

I'm from South America, got a server with them, no issues so far.

[EVa5I7bHFq9mnYK]

What German tech - AMD, Intel or Nvidia?

[callalex]

Please don’t feed the trolls.