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by justinclift 855 days ago
Bear in mind that some of the people reading this comment are OSS developers, potentially even ones who write software you're personally using. ;)

> I think oss developers that don't understand how users use their software can't maintain or improve it.

For trivial improvements, that's definitely not the case.

For example, if someone files a GitHub issue saying "please add new menu shortcut XYZ". That's the kind of thing which doesn't directly need in depth understanding of how users are using the software.

More major features though will indeed benefit from understanding how users use it. That's not really a case for telemetry though, rather it's a case of having a wide enough user base that users ask for changes/features/fixes themselves.

Sometimes the users asking for changes/features/fixes is us ourselves. ;)