Hacker News new | ask | show | jobs
by notemaker 843 days ago
Automated account suspension is anti-consumerist for the % of false positives. And since that % likely is low, companies get away with ridiculous processes for recovering your account.

I recently encountered this with Apple (https://skogsbrus.xyz/dont-put-all-your-apples-in-one-basket...). After 2 months I'm still fighting them to recover some of my devices.

1 comments

Take them to whatever the Swedish equivalent of the small claims court is. You are in the EU, the court will have a field day.