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My theory of software design is that the designers who are designing software don't really understand how software works. They got into "product design" because it sounded creative and fun. They're glorified graphic designers rather than people who think about "products" as software. They think of software as sleek consumer goods. They're not engineers.

Perhaps that's why nearly every software engineer's blog that gets posted on Hacker News has significantly better UX than the websites of professional product designers, if those designers even took the time to make their own website in the first place.