[Animats]

This gets close to the law of principal and agent. Are "intelligent agents" agents in the legal sense? That is, is the principal responsible for their actions? That's usually the case for employees, unless the employee clearly acted outside the scope of their employment. AI systems operated on behalf of a business should be held to the same standard.

There's an economic theory of accounting for mistakes of agents.[1] There's a cost of mistakes, and a cost of decreasing the error rate. So it's something that can be priced into the cost of running the business.

[1] https://www.pthistle.faculty.unlv.edu/WorkingPapers/pamistak...