[toast76]

1.6% is 1.6% no matter how big the number is...

Personally, if my app were making 12 MILLION DOLLARS a year I'd either a) not care about that $200k a year or b) I'd then have the resources to do something about it

If I were these guys I'd support Spanish and French long before I'd bother chasing that 1.6%, but no one is being critical of them not doing that.

[doctororange]

Exactly. There are many ways to alienate potential users (missing languages, missing features, etc). In the early stages we've learned the importance of focussing on the biggest bottlenecks first.

[brudgers]

If it is 1.6% of people clicking the call to action, then something meaningful may be concluded. If it is total traffic on the site (my understanding), it is a less meaningful number because the non-customer IE visits are being measured against recurring customer visits, i.e. first time visits are being compared to heavy users.