[herbst]

I think a lot of it has to do with there often not being actual answers as most of the system is hidden from the user anyway.

But I have had the exact same experience. Up to really hostile behaviour and suggestions to reinstall from scratch. (I didn't know I need to start 'code' to agree to a license to update the c compiler, absolutely new to the OS coming from Linux and stuck for nearly a day) got plenty of feedback in a short time but most were along 'go back to windows' or 'did you try [obscure third party tool]', literally none actually helpful. Could be bad question asking, or just unlucky experience but it stuck to me.

I rather get ignored in Microsoft forums or semi angry 'where are your complete logs!?!1' in the Linux forums.