[bmitc]

It's just proof companies don't care. The quicker they can turn their customers into little autonomous compute nodes, the better from their perspective.

I have also noticed an increase in automated call systems just flat out hanging up on me. As in: "We're experiencing higher than normal call volumes and cannot accept your call. Please call at a different time. Goodbye. <click>" How am I supposed to get help in such cases?

We've allowed companies to scale beyond their means, and they're getting away with more and more.

UPS destroyed a suitcase of ours and basically told us to go f ourselves. We could have sued in small claims court, but that's what they're betting on, that most people just give up.

And the chatbots are just terrible. And these days, the human representatives available have even less information than what the chatbots are provided with.