[dukeyukey]

If a human customer support person told me something and I made purchases based on that, and it turned out they lied, yeah I'd want recompense for that as well. You're allowed to be wrong (AI or human), you just have to face consequences for it.

[jorisboris]

I had that once with an airline, customer rep made promises and afterwards they refused

Coincidentally the audio recording of the conversation was apparently deleted …