I disagree, it's about scale. Yes, for a big agency you might be a "small-fry", but for the client, it's their entire dreams and livelihood entrusted into someone they're paying.
It if was a small-scale, free open-source project.. yes. But once you exchange money for services, there should be a different level of attention.
It if was a small-scale, free open-source project.. yes. But once you exchange money for services, there should be a different level of attention.