[tmpz22]

Good UI/UX involves saying No. Making money involves saying Yes. Its hard to reconcile the two in corporate environments.

FWIW I think they try really hard and invest a lot of resources in trying to achieve it - but the Yes people only have to win once to corrupt.

[marshray]

Most of his specific complaints are not about "creeping featurism" though.

Just plain old software quality, like bugs in core functionality and sluggishness.