[pmontra]

> Isaac warned that I was smaller than their other clients.

A loud alarm should have gone off at this point. There is a mismatch between their processes and expectations and your ones. It won't end well. Same if they were much smaller than you.

Then there is a 600+ comments thread from 2022 for all the issues in this redesign. The link is in another comment.

If the owner of the site reads this, what was the outcome after two years? Did the redesign turn out to be worth the cost?

[darkerside]

Yeah, the alarm is the built-in excuse alarm. Isaac is queueing up excuses for things not going well before work has even started.