[elicash]

I addressed that point in my original comment, but to add more, they clearly realized that different sized heads and different needs for comfort were such a problem that they bundled it with two different straps (and two different pads). Not to mention the "light seal" fitting issues, which frankly I think they should have partnered on that, as well.

These comfort problems should have been the obvious signal that they shouldn't have done what they do with the watch--which is bundle it with a band.

Between strap and light seal, it's about $500. Why would Apple want to make $500 less? Well, clearly they don't. But I think a $2999 intro price gets a lot more people in the door, even if they then need to buy a $90 3rd party strap. And is more comfortable, too, which is the main point in preventing returns like this one.