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by rgmerk 852 days ago
One of them was called Xerox: American Samurai, and dates from 1986 (I read it when I was a teenager in the early 1990s, I think). There was another one from the early 1990s, I believe.

This book lauded Xerox's success at reforming its corporate culture, regaining a strong position in the photocopier market and even spent a chapter detailing their success in getting into electronic typewriters!

With the benefit of hindsight the company didn't survive its core product losing all relevance any better than Kodak did, but that was still some way in the future (if foreseeable by the 1980s).

That said, much of the material about a hugely bloated organisation, with a sclerotic bureaucracy and lots of cushy middle managers assembled through a previous period of explosive growth, turning out poor-quality product, sounds very reminiscent of some of what we now hear about the current big tech companies.

The title reflects another American obsession at the time - the idea that the US was "losing" to Japan.