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by Larrikin 861 days ago
I don't use Prime Video much either but this was the straw that broke the camels back and made me really consider the value I was getting from Prime. I realized I was actively avoiding buying from Amazon for multiple fears.

Lately fear of getting absolute junk drop shipped from China.

I didn't trust them to get anything to me that was sensitive. I had a hard drive delivered in a static bag and one single bubble.

They still do OK if you have a specific brand or model in mind. Despite HNs insistent that all they do is deliver counterfeit goods, I've never gotten any, just lately cheap junk or occasionally clearly used items being new.

And Prime doesn't even mean two or one day delivery anymore, just free shipping and we'll get it to you when we get it to you.

I'll save the 100+ dollars and just pick up from target when I need something quick.

2 comments

> And Prime doesn't even mean two or one day delivery anymore, just free shipping and we'll get it to you when we get it to you.

I never had Prime and shipping is about the same with the only exception that you must spend $35 or more to be eligible for free shipping. It used to be $25+ but they changed it.

I've gotten packages in 1-2 days a number of times and 5-7 days most of the time but I don't order a lot. Usually what happens is I'll order something on let's say a Monday, it won't ship until Friday and then I get it on Saturday.

> And Prime doesn't even mean two or one day delivery anymore, just free shipping and we'll get it to you when we get it to you.

I laughed at the final sentence. My wife and I were talking with friends last week and both of us have independently decided to cancel prime on the next renewal because the prime shipping is random. We summed it up the same way, "For $12 /month we will deliver your product for free... eventually".

Sometimes I get it stuff the next day (rare but does happen), sometimes I get it in 3 days, sometimes a week, sometimes several weeks. I have a book that I ordered 3 weeks ago. It never shipped, so I cancelled it. Then as soon as I cancelled and went to the product page, I saw that it was available to get the next day, so I ordered it again and sure enough the new order arrived the next day. We had a package that arrived about a week ago. We weren't expecting a package, but we opened it up, and it was something that we had ordered 6 weeks earlier and had forgotten that we ordered.

Furthermore, we used to have Amazon Key delivery into our garage. I know a lot of people think its creepy but we loved it. Packages were always safe, we had a camera in the garage we could see whenever the driver dropped it off, plus packages always were delivered to the right house since they could see the garage door open, the knew it was the right place. Then randomly, Amazon started charging either $3 extra per delivery for this a few months back, or you had to wait an extra week to get it for free. What? We pay a premium subscription for delivery already, why do we have to pay more for a delivery that is more secure, costs Amazon nothing, and was more reliable? So we started just getting stuff delivered to the door. Since then, we have only received about 2/3 of our deliveries. They are consistently delivered incorrectly. So we are forced to either a) pay a $3 premium per order to get it delivered reliably, b) wait a week to get it delivered without a surcharge (only the cost of our subscription), or c) roll the dice with the door delivery.

Keep in mind, UPS and FedEx never have problems with deliveries, only Amazon because they are random gig-worker drivers who are not experienced, just delivering as quick as possible to get the next gig shift.

On top of the "eventual" delivery, now Prime Video, which was already the worst of all the streaming services started doing ads. I bit my tongue on it, but now the loss of Dolby Vision and Atmos pisses me off, because I have an amazing home setup that supports both of these and we really appreciate and notice these technologies.

All in all, we are cancelling Prime. Prime Video was not that great anyway. And if I am just going to get random delivery times that can take upwards of several weeks to arrive, then I see no reason to pay for that. I can still get free shipping on $35+ orders from Amazon that will also arrive in a week without a prime subscription. Or I'll just pay the surcharge when I need a faster delivery. This all leads to us using Amazon less, which I am honestly fine with.