[maCDzP]

I really like the work of Gervaise Bushe and his book “clear leadership”.

He makes the argument that by putting a lot of effort in understanding your own and other peoples viewpoint you are able to build good relationship.

But what I believe sets his work apart from others is his psychological view on why it’s sometimes hard for people to listen to each other. He dissects which anxieties drives our behavior to listen or not to listen etc. without coming of as a know it all.

Probably not for everyone because of the psych framing. But if that speaks to you, give it a try.

Overall: five out of five toasters.

[lazyasciiart]

I remember some similar content in Crucial Conversations, although it is a while since I read it.