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by ImPostingOnHN 865 days ago
> It leaves all the burden of figuring out how I could potentially use your services on me

Thank you for sharing this. I feel a lot of client services businesses starting out (read: individuals going into consulting for themselves for the first time) try to build an enigma to make themselves seem experienced and comprehensive. As a buyer, I want to know, up front, what exactly an engagement with you looks like: What will you do? How much will it cost, over what schedule/criteria? What does our feedback loop look like as we progress?

If I get the impression that you're so desperate for work, you'd agree to do anything and everything for money, I'll feel uneasy. If you're confident about being able to do [thing] well, and can explain what it looks like for us to do [thing] together, it will put me more at ease.