Hacker News new | ask | show | jobs
by rootusrootus 857 days ago
> I've had better experiences with conventional dealerships

I don't know how.

I've got dealing with conventional car dealers down to an art form, and it still isn't even remotely comparable.

To get a Tesla you order it online and then go in for an appointment to pick it up. Hand them the payment, they already have all the paperwork ready for signatures, they give you the key cards and offer to help you install the app. You accept delivery and drive home. If you want, you can easily be in and out in 15 minutes or less. And the delivery guy doesn't try to sell me anything. No extended warranty, nothing.

1 comments

Maybe I had a particularly bad experience, but what you describe is what I was expecting.

What I got was 5 months of hot potato juggling, inept delivery advisors (which I later discovered to be because they had no power and rigidly stuck to their what their portal says), confusion and countless hours spent handholding a very simple order. Only for it to collapse at the end because pricing changed (BECAUSE of delays when Tesla messed up the order).

Anyway ... joke company, and I'll not go near them again.