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by sibit 869 days ago
I don't know. I like when my ISP or power company let's me opt-into texts about outages and provides periodic updates (as long as you can reply STOP).

I was on a 2 week camping trip and a nasty storm rolled through my home state. Power went out for 5 days and I wouldn't have known if it wasn't for the SMS notifications. I immediately cleared out my fridge and freezer when I got back.

2 comments

That’s not the use case in discussion.
> SMS for anything other than one-time use cases is terrible.

I can agree it's unacceptable for security while also disagreeing with this statement.

I've updated the first line to clarify what I was meaning here
Notifications are fine, what I mean is more things like verifying it is your account, forgot password etc.

Anything tied to material account actions shouldn't have anything to do with SMS.

Flight delays or notifications of works in your area etc won't lead to account takeovers or denying access to your account - but the way many companies use SMS can potentially lead to this.