[lotsoweiners]

> even though no food prep is started until you arrive

This is my biggest pet peeve about both the McDonalds and Chic Fil A apps. I have about a 3 minute drive to both restaurants and hate that I can’t just order on the app and have the order ready by the time I get there. I honestly have no idea what the point of a mobile order is if I have to wait 10 minutes in the curbside pickup spots after arriving when I could have gone through the drive through just as fast.

[devilbunny]

Huh, the Chick-Fil-A nearest my house has a rack that they put the completed orders on near the door. If you mobile order and then head that way, it will almost always be sitting there waiting on you when you arrive (but I'm farther than 3 minutes away).

I haven't gotten curbside from them since COVID lockdown, though.

[daveoc64]

It's a lot faster to just give them a code than to read a complicated order.

It's especially great for making substitutions and tweaks to your order.

[toomuchtodo]

The point of the app is to be the equivalent of self check out at the grocery store: you take your own order.