[staunch]

My Mom's computer was acting up recently. She called me thinking I'd help her. I told her how rude it was to just call me up expecting instant support. Then I sent her my rate card, a simple NDA, and a standard short-term contract. Really man, I'm with you, some people have such nerve!

[silencio]

aww I'm not that mean ;) my parents are entitled to all the free support they want from me, and the same goes to close friends. however, a third cousin twice removed that I didn't even know existed until recently shouldn't expect the same :p