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by TeMPOraL
875 days ago
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> There's nothing I can do about it, so I can either accept it or be angry all the time. This here is exactly why telemetry is worth little with general users, and why the whole tech market is supplier-driven: over the past decades, most users have learned to expect software to be broken, devices to suck (except for the vacuum cleaners). They've learned to live with it, only occasionally making futile requests for help to their tech-savvy friends or family members (the well-known "can you fix my computer? it's slow because it got viruses" thing). Telemetry is not observing the frustration, but the coping, so there's very little signal related to quality and usefulness in it. |
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