[jader201]

Most consumers don’t need commercial-level quality for appliances.

Those appliances are built to handle much more usage, and for a much longer time. E.g. a washer in a laundromat will be used probably 10x compared to a consumer washer over the same amount of time.

Also, a laundromat wants the washer to last as long as possible, probably 20-30 years, but at least 10-15.

There’s no reason for consumers to spend 10x on commercial appliances, when they’re not used as often, and won’t need to endure the misuse/abuse that commercial appliances take.

Also, few residents stay in one place long enough to need an appliance to last more than 15 or so years, and most consumer appliances last that long.

[Nifty3929]

I totally agree! In a way, this is my point. For the most part, people are rationally choosing to pay less money for lower-quality, shorter-lived appliances. Because they don't need them to last a long time. There are basically two markets for these things: commercial and consumer. Similar with printers as well, or even power tools. The cheaply made junk that most people (rationally!) buy, and the expensive, well made stuff that only those who care and can afford buy.

[TeMPOraL]

Except when people are made aware of the commercial market and able to score something off it, suddenly it turns out they like the reliability, the ergonomics, the lack of bullshit.

Consumers ain't choosing shit. People are talking here as if most people were drowning in money, and shopping around for low price as a pastime. On the contrary, people are starved for funds, they buy cheap out of necessity, enduring whatever abusive or lazy bullshit the manufaturer pulled off to offer their wares slightly cheaper.