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by rangewookie 871 days ago
I agree but most of this. Of course I would rather speak to a person, but replacing every chatbot with a person will increase cost (my cost). Do I really need a random person to read me a pre-written script when a chatbot can do the same thing? You think these people have permission to do things a chatbot can't? A chatbot can escalate your problem to a manager when necessary too.

You don't want AI music recommendations? Great, don't use it. Go speak to people. Many find discovery algorithms useful.

Want some custom art? Pay an artist. You can do this once a week at most before you're broke?

It's not a replacement for search? Google search was gamed by spammy websites and shitty people for years before AI.

It's idealistic. It's an easy opinion to have. You're not solving any problems.

AI has it's place and it's not meaningful art, a replacement for genuine human interaction or going to solve all of our problems. But it turns out at a REALLY GREAT autocomplete is a powerful tool. That's good enough.