[zerkten]

I can't reply to the reply to this comment, but you raise a key point. While employers control the data, they don't use it like people seem to assume. Managers are not managing if they attempt to resolve conflicts by attempting to decipher private conversations.

There are many ways to resolve these problems without resorting to spying on messages. In an in-person situation with a conflict, there may be no record. We know methods to resolve these conflicts, so I don't understand why people go immediately to "employers control the data so they can just use it."