[htechenjoyer]

Is it? There's trade-offs of course with everything. There's certainly many aspects in which a medical practice only using pen and paper is worse. How about transferring records to other institutions? Or taking your work home with you? Do you want to lug boxes of records home which may get lost (HIPAA breach) so that you can finish up your notes at home? What about making copies for a patients right to access? What about auditing changes or access to the record to enforce data security, integrity, and compliance?

What's the timeline of evaluation of reducing the functioning of her practice? If it was just a recent change then I would expect growing pains. I have many close personal relationships with healthcare workers and when their electronic health record system is down, having to use pen and paper leads to drastically worse functioning within their job. So the same claim but in the opposite direction. The reality is doing something you're not used to is harder.