[cutemonster]

When management insists to continue using software that:

> the EMR [is] cancelling orders I placed on critically ill patients in the ICU more times than I can count

then I suppose the management is a problem?

Maybe more competent managers would have given the software a test run smaller scale first?

And had a plan for returning to paper and pencils again, if the new software didn't work?

[bluGill]

Competent management would atcept the report of this and scream about it. That means lawyers taking whoever is at fault to court. That means invoking the contract line to to pay (which they would have put there). That means of course a way to report things like this that any busy doctor can figure out.