|
|
|
|
|
|
by roenxi
878 days ago
|
|
|
> ... but I think it’s a preferrable to pointing the finger at the people who wrote the procedures ... It is better to point the finger at the people who wrote the procedures. Their work resulted in a system failure. If the person doing the work is expected to second guess the procedures, then there was little point having procedures in the first place, and management loses all control of the situation because they can't expect people to follow procedures any more. Sure the person involved can literally ask questions, but after they ask questions the only option they have is to follow the procedure, so there isn't much they can do to avert problems. |
|
|