[ehsankia]

Exactly. It's literally called "insider trading". There's nothing "insider" about an customer discovering something about the company's product while using it. The source of the information was not from "inside" the company.

[francisofascii]

But the customer was literally “inside” the problematic plane. :)

[Detrytus]

But the plane is owned by the airline, not the manufacturer, so they are inside a Boeing, but they are not a Boeing insider.