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by pdonis 876 days ago
> I'm not business illiterate.

Then why are you saying they should do something that, if you're not business illiterate, you know they can't do at scale?

> They know they ban a ton of users erroneously.

Yes. And they also know...

> They should have an appeals process for this.

...that anything like this that involves humans will not scale. That's why they don't do it: because they can't and still operate at scale.

> banned users should be able to export their data.

Which, again, they cannot support at scale.

Again, the only way this could ever be fixed would be for Meta and Google (and others) to abandon the ad-supported business model. But the only way that will ever happen is if they lose enough users to get their attention. In other words, stop feeding the monster. Complaining that the monster is bad and is doing bad things is pointless now.

> Impossible to get back.

Which, unfortunately, is why you shouldn't depend on them to store such data in the first place.