[ponderings]

The customer merely thinks she is having a bad experience. The employee is the one having the bad experience. It's kinda fascinating how people pretend some help desk person hired 3 days ago created the company and should be held responsible for their wrong doings.

[Ekaros]

Maybe we should mandate that private number of CEO or board members are always present on company site. Then people who are having problems could directly contact these people who are at fault at any time.

[ponderings]

Imagine how impressive that would be if it's a really large company. The CEO wouldn't have to be very bright, as long as he gets to work with the issue it would be fkn revolutionary.

Now imagine the LLM is the CEO.

Running the company might be harder than doing phone support. Then again it might not be if one could some how be in 1000 places and have 1000 conversations simultaneously 168 hours per day.

It wouldn't have to get back to you on that. It can explore hiring a company, acquiring and cloning it in real time and bring the figures into the conversation while simultaneously talking with their competitors.

With other LLM CEO's it can draw up a 1000 page contract with many angles covered and triggers for renegotiation.

[wruza]

Otoh, it's very convenient for a company if you stay humble before a real person and choose okay-sad route. It can then only escalate really bad situations and ignore those who are calm all day. So as a clever lifehacker you know that you have to be the loudest to get the service.