It's a really good post, "The secret truth of business advice is that it's mostly about how to grimly extract residual value from the luck you already had, and the unearned love you were already unguardedly given, because there's really no method for making more of it."
If I am looking for a co-founder, who that person and their very unique combination of skills, perspectives, etc, matters a ton. If I am looking for SRE #20,000 for a FAANG, I need them to do the basic SRE role in a way that aligns with how we think about our caliber and culture. Obviously the person can do that in their own way to an extent, but we're not really looking for them to have insights like "actually, I don't think reliability matter - I am gonna stop doing it"
I don't think that's necessarily what the author is trying to communicate.
First of all, "If I am looking for a co-founder, who that person and their very unique combination of skills, perspectives, etc, matters a ton." Is that not just a well defined slot by another name? It sounds like your whole process is slots from conception to death.
"Obviously the person can do that in their own way to an extent", can they? This feels like a platitude. I can't speak to the SRE roll but most places I've worked you might get to choose from a list of pre-written algorithms and a few small UX details. And when you talk about collaborating on larger problems most individuals don't usually even get a choice of code style.
At a mature company I will agree that no, you shouldn't be hiring SRE's for product insight. Unless they fit into an insanely small bucket insight into your product is well outside of their scope. A contracting firm like McKinsey & Company would be a better fit for that kind of guidance. But tech insight? yes, you should be getting that from your SREs.
Also your example "insight" just feels... bad faith.
agreed! at small scale, we are persons engaged in meaningful relationships. at large scale, we are faceless cogs in the machine, numbers on a spreadsheet. being a faceless cog is dehumanizing, stripping our very identity away. how to reconcile the efficiencies brought by scale with the dehumanization it inflicts is a unique challenge for the technological society. I have yet to see a plausible answer.