[shinypokemon]

Hi, I work for Neon. Our product team would like to chat with customers to get their perspective on the changes. If you're an existing Pro Plan user, your email should have a link that you can use to arrange a chat with the team. Feel free to reach out via Twitter or Discord instead if you'd like.

[SahAssar]

Hey, I had a meeting with your sales dept in November and have been in talks around feature suggestions and requirements before and after that. I've replied to the email I got regarding my pro plan getting bumped to a scale plan (which in itself is reasonable, it's the pricing model itself i find questionable) and I'll consider scheduling a call via the link too.

I love what you guys are doing technically, I'm just a bit anxious about the path that this seems to take you away from the pay-for-what-you-use model.