[emj]

> Hopefully they fired the moron

As you say things happens, so who are you going to fire? It mostly is just a bad coincidences that make these things happens, it mostly is not the guy committing the error who is at fault. I do not want to live in a society where you treat the administrative clerks like you imply.

[crimbles]

Bad things should happen at most once. That is the point. To do that you need a culture of improvement which is not evident anywhere I’ve worked in the finance sector.