[OJFord]

> The DfE told the Guardian that once a possible match has been identified, the beneficiary may be asked to confirm that they are not the same deceased stranger every 12 months since the system, administered by Capita, does not log a disproved link.

Well there's your problem. Crapita, I mean.

And yet it's completely possible:

> After the Guardian queried the process, the DfE said it would make an exception and decouple McGrath’s name from the deceased’s so that she would not be contacted about it again.

Even if that was entirely manual...

[TehCorwiz]

"After enough public backlash we've fixed the problem for this one person. We hope everyone stops bothering us so we can continue to not fix the problem because denying benefits is profitable to us."