[cjbgkagh]

Dealing with customers is a PITA and dealing with suppliers is a PITA, at a 20% markup they're doing you a favor. The one of the reasons bulk discounts exist is that each interaction with a customer is expensive as is the process of finding them.

I mainly sell software but I offer customers hardware to go with it as a favor to them at ~30% markup and it is usually much cheaper than what they can get elsewhere - keeping things under one roof on on one contract makes things easier and we make enough money on the software side we can safely eat potential extra warranty costs on hardware. You'd be surprised but if you let them customers will try to run server software on a 10+ year old laptop and then complain to you when it crashes.