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by masklinn
881 days ago
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Ford literally did a cost/benefit analysis for fixing the Pinto versus societal costs of injuries and deaths, and went with the cheaper option. They actually put it to paper and sent that to the NHTSA to argue against fuel system regulations. “Dysfunctional management” is a direct function of managerial incentives, which is generally capitalistic greed (aka “obligation to maximize shareholder value”) |
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If Ford had accounted for those punitive costs in their calculation, then the outcome of the cost/benefit calculation would have overwhelmingly favoured a fix. The real business problem was not the empathy-free approach, but poor mathematical modelling.