[gonzo41]

The Phoenix Project is ok. It's just a simple parable to teach people about the benefits of ITSM and CAB.

However, I really wished someone would write something like the phoenix project but there's no happy ending. Instead, things just get worse and worse for all the characters, both professionally and personally.

[drivers99]

The Goal was an interesting read after having read The Phoenix Project. It's what The Phoenix Project was based on. It's about the Theory of Constraints and in "The Goal" they're trying to save a manufacturing plant. (First edition is from 1984. They're up to fourth edition.)

[atulatul]

I personally liked The Goal much more than The Phoenix project. That could be because I read it very early in my career, and also maybe because when I read the latter book, I was already following a few of the recommendations mentioned there.

[atulatul]

Every unhappy ending is unhappy in its own way...To paraphrase half of a famous opening line.

[m1keil]

So just normal job in bigCorp?