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by chrisdhal 888 days ago
At BJs (smaller version of Costco), they have self checkout almost exclusively. They also have a constant deal of "mix and match" 2 types of potato chips. The problem is that their system is not setup to ring those up correctly, so when you scan one bag it immediately stops and lights up the "need help" light. Then you need to wait until the attendant comes by and clears it up. After about the 3rd time you realize that they just scan a code that's taped to the register so you quickly start doing that yourself. This product also prevents you from using the app to do the "scan and pay in the app and skip the checkout".

This is obviously something that should be fixed in the system, but it's nothing that the consumer can do anything about.