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by scott_w 888 days ago
Interestingly, Marks & Spencer don't have scales for your shopping (unlike all other self-checkouts). I wonder if there's cultural and demographic reasons for this. M&S is a very upmarket supermarket, so a potential thief (typically quite poor) is going to stand out like a sore thumb and end up with a security guard stuck to their waist.

The larger supermarket chains (Tesco, Asda, Morrisons) have low-cost lines to cater for the wider market. That means it's harder to distinguish between a thief and a genuine customer, as they'll come from the same socioeconomic backgrounds i.e. they'll dress the same way.

I wonder if there's crossover with what you see in the Netherlands?

2 comments

That sounds more like the Brits have been socialized into letting the toffs get away with stealing. After all, that's just the way it's always been.
How would you identify a shoplifter at M&S based on their socioeconomic dress code?