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by shric 887 days ago
The ones in Australia aren't perfect though. I use Coles and Woolworths mostly in the Sydney CBD:

- bad touch screens that lag.

- even more lag when you're trying to pay.

- frequent (about 60% of visits) requirement for staff because it disagrees that I've put something in the bagging area, or some other reason

- unnecessary and slow modal dialogs about rewards programmes, receipt etc. I wish there was just a "leave me alone and let me pay by card" button that just lets me tap and pay.

I still use them most of the time because there is almost never a queue, but if the human checkout lines are empty or almost empty I'll use them instead, it's much faster.

1 comments

My wife and I have found that the self checkouts at Coles that have the conveyor belt (like the manned checkout lanes) are the best as they don't have a scale so you can scan stuff fast and it won't make you wait for it to check the weight for each item. The smaller self checkouts are horrible though. Only ok if you're just grabbing a few items.