[infecto]

Of course the world is messy and there are many variables. I still sit in the camp that documentation is a human problem that requires both tooling and process. I wish Outline luck but on the documentation side, its largely a human/process one.

[flappyeagle]

> both tooling and process

so better tooling helps then?

[infecto]

Sure? The problem is largely a human/company culture/process problem and sure tooling can help remove friction but it does not fix the larger problem.