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by feintruled
878 days ago
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This is very cool. I wonder if we are going to have to get used to a new paradigm in software, where you have tools that are incredibly powerful and that you just accept that sometimes it 'gets it wrong'. There's no debugging, no root cause analysis, just a shrug of the shoulders and 'sometimes it gets it wrong mate, what're you gonna do?'. This is probably the mental model most laypeople have of software already I suspect but for software engineers it's somewhat of a shift. Bit of a deal with the devil, perhaps. |
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So, pretty much what we have now with the vast majority of mega-tech companies with zero customer service. Plus all the growth-hack startups playing "monkey see, monkey do."